Polaroid HDTVs Complaint - Don't Purchase Polaroid Products... They Don't Stand Behind Them
On November 23, 2007 (Black Friday) I purchased a Polaroid TLX-03210B HDTV. On November 30, 2008 it just went black and would not work. I called the Polaroid number in my paperwork and was told that they were sorry to hear about my problems but that my TV was out of warranty by one week. I told them that I had other TV's in my home that were 20 or more years old and had never stopped working and I could not believe that I had spent a lot of money on a TV from Polaroid that worked only one year and that they would not do anything to help me. They said that if I faxed them proof of purchase that they would see if they could arrange for a repair to be done. I told them that I had the registration but not the actual receipt. I was told that they could do nothing without the actual receipt. I called a repair shop and they said that it is 50/50 as to whether they could even fix it as the Polaroid parts are hard to get. Ans I would have to bring it to them (this is a big screen tv) and pay $35.00 just to look at it.
I will never buy a Polaroid product again.