How Do I Get Amex Corporate To Refund A Credit Balance To My Account?
By mistake, a large sum was transferred online to the wrong account, an Amex corporate car, instead of a MasterCard account. Now, Amex is giving me conflicting stories about when/if such a refund will be made. In several phone calls, and requests to speak with people up line, no one has given me any specific information on the status of my request--they just keep quoting the manual.
The MasterCard representative told me it would be no problem for Amex to wire transfer the money into the MasterCard account.
What should I do next? Does anyone have access to email at Amex? The CEO, Chenault looks like he's going to move to Citi pretty soon.
Many thanks, MAR4