Service Magic Complaint - Contractor Relations Department Is A Joke
JACKSONVILLE, FLORIDA -- I recently trusted the Service Magic company to recommend a reputable concrete service. I was contacted by the company and had the "work" done in August. My concrete contract was for 4 inches (I got 3 inches), the added concrete section is so much lower than the existing concrete, that you will trip on it. Also, they broke my underground sprinkler system in so many spots that it cost me more money to repair the damage to the sprinklers than the concrete cost me in the first place. I contacted Service Magic and have been given the "run around" since August!! All the claims for correcting shotty work done by one of their clients is a joke. They just try to make recouping compensation (which they claim to provide) so difficult that they hope the consumer will just walk away from the claim.
I advise everyone to use "word of mouth" or recommendations from friends when needing service and DO NOT TRUST SERVICE MAGIC!! Because getting "service" from them does in fact, require some feat of "magic"!!!!