Touchstone Homes Complaint - Bad Work From Touchstone Homes
KENNESAW, GEORGIA -- I just purchased a brand new townhome (only 2 months old)in Kennesaw, GA. and I'm already having plumbing problems. First, the basement floods when it rains (even light rains). The water is coming in at the main water line and the builder told me it's probably from the neighbors gutter/down spout. WHAT! I am an end unit and the water enters from the side not connecting to anyone. Also, 3 minutes into taking a shower, the toilet starts to gargle. When the toilet starts making that sound, water from the shower drain will start to back flow into the shower and you have to get out instantly. When this happens all the water drains from the toilets so there is no water in any of the 3 toilets, yet the shower is almost over flowing with dirty water. In order to get the shower to drain, you have to flush the toilet downstairs.
Builder keeps giving more off the wall excuses and he's now passing me off to the plumber who in return keeps sending me back to the builder. Still no resolution and still can't take a shower in my new home.