Microsoft Corporation Complaint - Hardware And Customer Support
INKSTER, MICHIGAN -- The Xbox 360 is the greatest manufacturing failure since the Edsel. I bought a 360 in June and had to replace it in September. When the piece of crap broke down again in November, I simply returned it for a new one and traded it to Gamestop for a Playstation 3.
All the while, I was treated with disrespect and incompetence when dealing with Microsoft customer service. I bought 1600 live points, tried to activate them, and was informed that the points had already been used. I called customer service and, after being put on hold several times for 30 minutes (the last time with the phone hanging up on me,) I was finally told to "go &%$# myself" by the service staff.
It's too bad, really. I enjoyed the games and Xbox live experience, but your historic failures in quality control and customer service training have solidified my lifelong allegiance to Sony and Nintendo. Oh, and go $%$$ yourself, too.
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