Cigarrest Complaint - Monetary Ripoff For Free Trial

Review by underwhelmed and aggrivated on 2008-12-08
My husband decided to try the "free" 30 day trial offer by Cigarrest. What a mistake! First they bill shipping in about 8 different charges over a 2 day period. I've never seen anything like it. Next, we find that my husband can't use the gum due to having dental plates and when he tried to cancel he couldn't get through on customer service and used the auto system which is a nightmare. Once it sounded as though all was in order, we find ourselves billed at the end of the month for 99.85. Another call. We are told it was for the "other months product that had been sent" which he had discarded when he couldn't use it. He had not been advised that anything had to be returned. We accepted that but then Dec 5 find another 99.85 charge! Another call tells us that this is for the 3rd month!! We actually cancelled our debit card to prevent any more charges.

Do NOT use this company. They charge for what you do not get and he could not even use what he did get--no refund!!! BEWARE

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