Radio Shack Complaint - Black Friday Sale Cancelled - Sale Cancellation

Posted by jktshff1 on 2008-12-08:

Let us know how it turns out.

Posted by Nelle on 2008-12-08:

I have the same exact problem! i will never buy from radio shack again!

Posted by dizdvl on 2008-12-09:

The phone is either busy or off the hook all day, but I will keep trying. I also emailed tv stations and Bill Oreilly from Fox News. The govt can bail out all these big companies while the little guy gets screwed over all the time. I am tired of it. I will keep you posted.

Posted by Juliet Abigale on 2008-12-23:

Did you even TRY customer service?

Posted by Downwithignorantcustomers on 2009-01-27:

Big shock... a hot sale priced item gets sold out on the busiest day of the year... it takes time to tally those online orders with actual inventory. And hey, mistakes can be made. Customer service can take care of something like that for you. But no... you'd prefer to get up on your high horse, soap box in tow, cry "foul", and whine your way all the way to court. Its people like you that sour the entire retail industry and raise prices for all the normal customers.

Posted by BokiBean on 2009-01-27:

Down, people have a need to vent and they do it here. Radio Shack confirmed the order, he has a right to be teed off about it.

However, if as your name implies, you're going to take the corporate hard line all the time..none of that matters to you anyway.

Posted by Downwithignorantcustomers on 2009-01-27:

I don't take a corporate hard line. I take an associate hard line, because in general, customers treat sales associates and customer service representatives like crap (for stuff they usually don't even have any control over).

Posted by BokiBean on 2009-01-28:

Sounds like retail is not the job for you.

Posted by jktshff1 on 2009-01-28:

Down, unless there was a "subject to availability" clause somewhere, the poster is right, except they should have started out in CS and escalated from there.

Posted by dizdvl on 2009-01-29:

I did start in CS and escalated from there. And by the way, Down, I haved worked in the CS line for many years. I know how we get treated. I was not screaming to the people on the phone there because I know it was not there fault. I took the escalted means possible to try to resolve this. I was over this and moved on until I found out more people are posting about it. Just chill out a bit.