Green Acres Complaint - Company Policy on Return of Sale Items - In Store Credit

Review by 79203 on 2008-12-09
THIBODAUX, LOUISIANA -- I had a friend who passed away in February of last year, and I wanted something of hers to remember her by. Her Widower phoned me and asked if I would be interested in her X-Mas things. Of course, I accepted that offer. Upon returning to the store to ask for a in-store credit I was told that it was company policy that items on sale and sold are not eligible to be returned in any way. I once owned my own shop and I am well aware of company policies, but sometimes it is just a good business decision to make an exception to the rule and make a in-store credit when your husband had already picked out something he would have liked in exchange the sale items for.

We weren't asking for any money back just for the sale amount to be spent on another item.


Elizabeth Tullos
Disgruntled Customer
Comments:16 Replies - Latest reply on 2008-12-09
Posted by yoke on 2008-12-09:
Huh? The widower offered you her Christmas things since you told him you wanted something of her to remind you of her, yet you have the nerve to attempt to return the items for something else. Tell me I read this wrong or this is a joke.
Posted by D. on 2008-12-09:
My thoughts exactly Yoke. Besides that, the friend passed away in February of 2007...who knows how long before that, the items were actually bought? I don't know of ANY stores that will take a return/exchange on any Christmas items after a year...or even sooner because they could have been bought after Christmas as a seasonal clearance sale. No matter if it's Christmas or summer items, if they were sold as a clearance, they're not going to make a refund/exchange....ALL SALES ARE FINAL.

Christmas items are a great reminder of a person paased.
Posted by woodsk1 on 2008-12-09:
ok, read this a few times and have to ask as well. You where returning the itesm that where given as a rememberance???
Posted by D. on 2008-12-09:
That would be a good business to get into. Buy things that are at clearence price and return them for a credit for the full price...hmmmmmm....
Posted by D. on 2008-12-09:
If you don't want the Christmas items she left behind, you should have the decency to have them returned to her family. I'm sure they would appreciate them.
Posted by D on 2008-12-09:
Posted by yoke on 2008-12-09:
I wonder if the widower knows what she is up to? I have heard of greedy people before, but this one tops it all. This has to be a joke of some kind. Is Eileen around?
Posted by Anonymous on 2008-12-09:
Eh, who am I to judge. However I would be curious to know what the items in question are.
Posted by Anonymous on 2008-12-09:
Looks like Bitty is gonna take a beating with the Christmas stick here.
Posted by DigitalCommando on 2008-12-09:
What I get out of this is that she purchased some christmas stuff, received things from her friend that were similiar, and tried to return the purchased items, not the given ones. But my assumption is based on missing information, but this makes no sense otherwise. Perhaps the poster will return with more info.
Posted by Slimjim on 2008-12-09:
Smells like a set up complaint if you ask me.
Posted by cherpep on 2008-12-09:
I hope Bitty comes back and clarifies.
Posted by yoke on 2008-12-09:
DC, I hope you are correct.
Posted by DigitalCommando on 2008-12-09:
Has anyone ever given gift wrap as a Christmas present? I think everybody should do that to a loved one this year just to see the look on their faces.
Posted by woodsk1 on 2008-12-09:
I likehte idea DC- "Did not know what to get you, so I got you paper"
Posted by Anonymous on 2008-12-09:
I wonder if the poster meant that since she got her friend's Christmas items, that she no longer needed the stuff she bought for herself?? The alternative is just too weird, unless of course, it is Eileen BB posting.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.