Hughes Net Satellite Internet Complaint - Satellite Internet Service
I signed up for internet service with Hughes Net and right from the beginning there was a problem. They say that it's 300.00 dollars but they charged me more than 500.00 dollars. I was told that I bought the equipment, a detail they left out when I was applying for the service.
After that the service was always going down and then it went out. They told me there satellite went down,after that my service never worked rite again.They told me that my system went bad and that I had to have a service representive come and fix the receiver. Oh by the way that cost $125.00 dollars the repair man came after a week and said everything was fine and left,after trying to log on I called Hughes again and they sent the repair man out again.He replaced all of my equipment and waited around to see if it worked.It did for a while and then started screwing up again,the repairman said it was a problem at Hughes and told me to call them and he left.I called Hughes and they said I had a bad modem and they would send me a new one.After two or three days I called and asked where the modem was and was told it was on it's way.After a week I still had not received the modem and I got the hint it wasn't comming I called and got another run around speal so I quit trying to use the system. It has been since the end of July since the system worked.Now Hughes has turned My account over to NCO Financial Services to collect $300.00 dollars earley termination fees.