Sams Club Complaint - Selling refurbished electronics as New with no warranty on their auction
BENTONVILLE, ARKANSAS -- I purchased a New Philips 50" plasma TV on samsclub.com auction. When I turned the TV on, I immediately noticed it was defective (Had a 2" wide border of multicolored verical lines along the entire left border of the TV screen) I called Philips, gave them the model number. I was told that since the model number ended in a "B", it meant that the TV was refurbished & there was no warranty available for this TV. It clearly states on samsclub.com auction website that they only sell New merchandise in their original packing & also states that a warranty is available on the listing page before you even bid on them. I contacted Sam's Club, I need to return it to them in 30 days for a refund. They will not repair it or replace this TV. BEWARE of their auction!! They are selling items as New when they are refurbished and DO NOT have a warranty!