Best Buy Complaint - Bad Service - Magnolia Home Theater
CLEARWATER, FLORIDA -- Best Buy is by far the worst 'monopoly' franchise. I spent thousands on a home theater package & had the 'geek squad' install it. They hooked DC instead of optical to the plasma & made me blow my speakers in the first month. They also delivered a damaged TV stand & the burnouts that came back out tried to tell my fiance there was no such thing as 7.1 surround sound when that's what I had!!
They gave us so much attitude that we had to kick them out of my home! When the speakers were blown my fiance had to take them down on his own because -even though I had a warranty on the installation- I will never have them come back out again in fear they will mess something else up! I have never dealt w/ the most incompetent, rude, customer service in my life! If you've ever noticed @ Best Buy, all they hire is teenagers that don't have any training who act like they know everything about electronics!
They employ them them to come out & install EXPENSIVE equipment in houses & mess everything up! They have cost me so much time & money to fix there mistake. Best Buy is never getting a penny more from me! I wish I could pursue this w/ a lawsuit but I'm sure they have there a*s covered! Please get the word out about Best Buy!