Clear Choice Canada Windows and Doors/Your Choice Canada Complaint - Windows and Doors
I wish I had access to these reviews before my husband and I entered into a contract with this company. I have real empathy for these people because I have lived their pain. I feel like I am in an episode of the Twilight Zone or Springer except I am the one getting screwed. Like the previous review states, these guys are bad news. I have been waiting for my windows for 8 months. I was told it would be a 6 to 8 week turn over. During this time, I have been lied to at every step of the way. I have spoken with Jim, Paul and Russell. Each expressed that they were ashamed of how this has turned out and in the same breath lied in the process of saying it. They tell you this is the first time in their 25 years of installing windows that they have run into this type of situation. (Obviously a lie. Look at the other people who have been spun the exact same story) They never offer a solution to the problem and keep you constantly running around in circles looking for someone to give you concrete answers. They never return phone calls and always tell you the person you are looking for is in a meeting or out of the office. (God forbid they disturb them as your problem is obviously not that big) I am guessing it is because they have a flock of similar problems if not more to deal with.
Do not get involved with this company under any circumstances. If you do, you will have many sleepless nights and lots of stress as you can not imagine people being this incompetent and dishonest. This is by far my worst customer experience in my life. You can not even imagine.