Kroger Complaint - 2 Different Complaints - Pennies + Kroger Labeled Expired Mexican Peppers
CHAPEL HILL, NC -- Get this...
I usually shop at the Chapel Hill Kroger and my daughter wanted one of those miniature doggies in one of their vending machines so we ended up taking 50 pennies with us.
I asked the customer services lady if she could change our pennies into 2 quarters, she told me to go straight to the end, to the green machine.
So, I did.
I checked the machine and it turns out, unless you're exchanging your coins for an e-card or a coupon, it takes off 8.9 cents off every dollar you exchange on the machine.
And, I just needed 2 bloody quarters!!!
So, I go back to the customer services desk and asked her to change them again, then she says, "look, if I needed them, I would, but I don't, and hey, nothing is for free in america!!! I don't know, go talk to any of the cashiers and see if they need change."
Am I their bellboy that provides them with pennies when they're in need of them!
Why the heck do they call themselves customer services. My goodness!
I went to one cashier, and she won't do it, she said, "if the customer services wouldn't then it's not my problem."
Is this the way Kroger trains their staff?
I will make sure none of my family and friends ever shop there again!!!
Another thing with Kroger...
Be careful everyone!! Kroger, Chapel Hill sells Kroger labeled Mexican peppers that have expiration dates of December, 2007.
I bought two last week and returned the expired one. At that very time, customer services told me to go grab another one to replace it, so I did, and guess what
I found a whole stack of them on the shelf!!! So I told them and they called somebody to take them off the shelf...
Don't they do a proper stocktake there!!!
This is serious! You, the reader could be eating that right now!
I am never going back to Kroger again!