Ramada Complaint - Thanks For Caring...
JUNCTION CITY, KANSAS -- I’m writing from the inside of a Holiday Inn hotel room. I originally had a reservation at the Ramada Limited in Junction City, Kansas. Here’s why:
When I made my reservation online (confirmation number 58354204), I entered a note in my reservation that we were bringing a dog. You can even look at the note if you’d like. When I asked to confirm she had received the note, she disaffectedly told me that she hadn’t, and said that only certain rooms were allowed to have pets. Of those rooms, only smoking rooms were left. We asked if the rooms were ventilated between guests, and she asked what we meant. So, basically, your employee didn’t know the definition of the word “ventilated.”
She seemed to not care too much about our plight, so I took our business elsewhere.