Home EQ Servicing Informative - Foreclosure - Home Mortgages
SACREMENTO, CALIFORNIA -- I have a home mortgage with Home Eq Servicing based in Sacramento, California (?). I am not in foreclosure yet, but am attempting to do a loan modification before it happens. When my ARM resets in a few months the rate will be absolutely to high for me to pay. My contacts with Home Eq has led me in a series of dead ends and circles over the last several months. They have consistently lied and misled me even down to the names of who I'm talking too. After all the work and endless waiting on the phone lines, I still do not know who I really need to talk to OR what entity is actually the bank or company that owns my mortgage. The 'Loan Modification Officer' could not officially say that anyone he has dealt with EVER got a reduced rate nor could he list the criteria for such a consideration.
I wish that one of our illustrious congressional bail-out officials could chat with these guys---if they could find them.