Buy.com Complaint - Substituted with a different and cheaper make and model.
I orderd a Nextar n8-101 photo frame and Buy.com sent a Photoblitz PF8e. The Nextar would have had a remote control, music in background capability and internal memory. The Photoblitz has no sound capability, no remote control or remote control capability, no internal memory so it will not display photos without memory card installed and also has a lower screen resolution than the Nextar. Buy.com said they would not send or replace the Photblitz with a Nextar because the sale is over and the price is now higher, but I could send the Photoblitz back and they would refund the cost. No way will I trust them to do a refund so now I will have to buy a Nextar to give my wife for Christmas and keep the junk for myself. I can buy the same Photoblitz they sent for a lot less than what the Nextar sells for and will have to pay approx $80:00 or more for the Nextar that I purchased from Buy.com $49.99 on sale and recieved junk instead of the Nextar that I purchased and never recieved. After spending hundreds of dollars with Buy.com they do me this way WOW what a great way to treat a loyal customer.