Union Capital Partners Complaint - Union Capital Partners (UCAP) has unreliable customer service!!

Review by Ethical American on 2008-12-12
MIDVALE, TEXAS -- "Our promise is a consistent competent presentation from first call to funding and beyond."

This company promises consistently from the first call, however this is the exact opposite of what our company experienced. Their customer service can only be described as horrid. Despite the exactingly long wait for an approval, they deposit checks without notice of approval. If you are looking for a company with customer service skills look somewhere else. They lack in the communication department as well, they have a problem when it comes to returning phone calls.

They also lead the consumer on by stating on their website
“We know you will be impressed”.

Our company was anything but impressed with the unreasonable interest rates. Overall the company was unethical and a nightmare to deal with.

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