Dell Computer Corporation Complaint - Don't Get Screwed By Dell
LEXINGTON, OKLAHOMA -- Ok here is my story. I was looking in the dell December catalog they send out every month and found that they had the Tomtom one 125 on sale after a 50 dollar instant rebate. So I call the number in the book and order 2 of them for Christmas gifts. The lady I was talking to said that it was a mail in rebate. I told her what it said in the book but she assured me that it was a mail in rebate. So I order them with my dell card that I have. I get the order in the mail a week and a half later to find there is nothing in the boxes for me to mail in for the rebate. So I call Dell back and after 2 hours on the phone talking to robots and getting transferred to people who you can't understand, they tell me they can not change the price I paid and the only thing I could do is return them and then re-order them.(crazy I know) Well that would of been fine but I would not of re ordered them after all the hassle. The problem is they were for Christmas presents for family that live out of state so there was no I could of got them back in time for Christmas.
So I here doing the next best thing I can think of and try to warn every one to not order any thing from Dell that has any type of rebate unless you want to get screwed.