NCO Financial Systems Complaint - How Much Can They Really Do?
NEW YORK -- While looking to purchase a home, my mortgage broker pulled my credit (of course) and told me some things I needed to do to boost my score. Surprisingly some old debt from a credit card was NOT 1 of the things he told me to look into. But being the crazy person that I am, I decided to call Citibank and ask who this Merchants credit was, that was calling me on their behalf.
I was transferred from one representative to another to another within Citibank , only to be told that they are not looking for me but NCO purchased the debt. I told Citibank that if they would settle with me I am looking to do that to show the account settled, the representative told me it was out of their (Citibank) hands.
So I called NCO as the merchants credit people were rude, unprofessional and downright ignorant, to try to settle. BIG MISTAKE. They have been calling me everyday.
I finally spoke to someone who sounded reasonable and actually got transferred to yet another reasonable sounding person and mistakenly gave them my job fax number to send me a settlement letter.
Pursuant to your agreement, this letter is to confirm that the above creditor (listed as former creditor: Citibank) will accept the amount...as settlement, if payment is received by 12/20/08. this is an attempt to collect a debt, etc...
The threats of garnishing my wages and suing me in court, is that all really possible or likely? If Citibank is saying I don't owe them anymore, that NCO bought the debt, what does that mean? Why did this not come up as something to rectify by my mortgage broker? Any help?