The Place Furniture Galleries Informative - Customer Service - Furniture Store

Review by stevieb on 2008-12-13
FARMINGDALE, NEW YORK -- Horrible Horrible service. Do not believe anything they tell you every employee lies to you. I was told we would have delivery before thanksgiving 6 weeks after purchase. Thanksgiving came and gone we had rearrange our holiday. then they told me every week there after we would receive delivery the following week. Now its 11 weeks and still no furniture! They should be ashamed of themselves. We ordered a leather sofa and a love seat. And now after waiting 11 weeks being promised delivery on 4-5 separate occasions, losing time from work, losing holiday gatherings they still can't deliver what we purchased. They want to bring us 2 sofa's that won't fit in our den. I spoke with [snip] who 100% assured me delivery on sat 12-13-08. I called and no one knew that it was to be delivered. I spoke to [snip] who runs the store and she couldn't do anything more than offer me delivery on Tuesday of furniture we didn't buy. Then told me take it or leave it. I LEFT IT!!!

They have no empathy for their customers at all !!! If you asked me where to go for furniture this would be the last place I would send you. KEEP AWAY!!!!!!

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