Comcast Corporation Complaint - This Customer Service Sucks!
NOVATO, CALIFORNIA -- Comcast is the worst cable company I have ever dealt with! I have been trying to get a cable box that works on my two TVs for 6 months! It all started with several channels freezing & losing sound, these channels I watch regularly. The boxes were DVR boxes with recording fast forward etc, I have had 3 or 4 technicians come to my house to swap out the bad boxes with another bad boxes, its like they don't repair them when returned. I know the problem is not my TVs because this happens on both TVs. It may be the wiring outside the house witch they say its ok. So they decide to give me a HD box that works but they charged me extra for it. Yesterday they show up half hour early as I was picking up my kids. I hurriedly let him swap out my box for the DVR box then left to get kids.
Later only to find out, yes that both boxes of course don't work with even more problems. I rent can't get a dish. This is the only cable place I can get in my area, I'm screwed!! What a monopoly!