Power Nissan - Chandler, Arizona Complaint - I Was Completely Mislead
CHANDLER, ARIZONA -- My salesman was named [snip]. [He] started out as nice as can be, however, needless to say, it turned out to be a nightmare. This is a long & drawn out typical story of the "hell" one must go through while leasing/purchasing an automobile. Simply put, I was totally "duped" by Eric & all managers involved just to make a sale. I was promised they would take care of my last 2 lease payments, pick-up any excess mileage & also the wear & tear fees on my Toyota 4 Runner I turned in. Well, three months later, I receive a bill from Wells Fargo Finance for nearly $900.00. After contacting Wells Fargo to see what this charge was for I was told it was for, guess what, pretty much all that was suppose of been taken care of by Power Nissan. After numerous attempts to contact a General Manager by the name of [snip] (who seemed to be in a meeting from dust 'til dawn, he finally contacts me about two days later claiming he never was told a very unhappy customer was trying to reach him.
Well, he and the rest of his band of Gypsy's told me I was stuck with these charges & it was now between me & Wells Fargo!
I am trying to avoid another poor hard-working "sap" like myself to please, avoid this dealership, please!!