QVC, Inc. Complaint - Bad Reviews (and good quality products) are a NO-NO on QVC!!
WEST CHESTER, PENNSYLVANIA -- I purchased this pre-lit Christmas tree from QVC in November. When I assembled it for Christmas, I found a naked bulb harness hanging off one of the strings of lights. There's no way the light string should have passed inspection before it went on the tree, and there's no way the person wiring them to the tree didn't see them, which means they were too lazy to take them off and start over (made in China, of course). I complained to customer service (they do not have a straight-up email you can use, just a web form, first of all), and I wrote a bad review explaining all of the above, and suggesting that QVC and their supplier might want to review their quality control.
My review was turned down because:
- a different product is also mentioned in the review
- content is inappropriate or unrelated
- information focuses more on a service issue rather than a product
....all of which is bull, because it DID focus on the product, DIDN'T mention something else, and certainly had no bad language in it.
Obviously, criticism of QVC and their supplier, Bethlehem Lights is not accepted. I've written another review just stating that the tree is a fire hazard and I would not recommend it. If they turn THAT one down, I KNOW they're filtering their reviews, and are trying to make their shoddy Chinese products look better than they are.
DO NOT buy anything from these people, I've never gotten anything from them (all gifts, I assure you, because I'm NEVER buying anything from them again myself) that didn't fall apart, was bad quality, broke after a few months use, etc., etc.
I sent their Customer Service department another email complaining about the tree, and flat out informed them I was going to rip them one everywhere I could find a website to do it.