Ash Auto Sales Complaint - Avoid This "Dealership" Like The Plague!
JERSEY CITY, NEW JERSEY -- This has got to be the most crooked, deceptive dealership out there. When test-driving the car, it seemed to drive great, except for a minor sound that sounded like a quiet dentist's drill. (I know, scary, right?) But the salesman, Rudy, swore up and down that the car just needed power steering fluid, and because we saw firsthand how great it drove, we believed him (plus we had it checked out by a mechanic, who said it "drove great," and who I now believe was in Ash Auto Sales's pocket). Rudy put power steering fluid in the car, the noise stopped completely, and we drove it home across the state (a very smooth drive, by the way, so no bad omens or foreboding).
I get the car tuned up a little, replace all the belts (fan, timing), get an oil change and have the tires rotated and the fluids topped off, so the vehicle is in tip-top shape. Not a few days after taking the car off the lot, THE TRANSMISSION DIES.
Mind you, the temporary registration is still on the car - the crock of a dealership hasn't even sent me my license plates yet, that's how new this car still is to me! That "power steering fluid" bull was just to temporarily cover up a very serious noise that indicated a very serious problem with the car.
When I called Ash Auto Sales to complain and to ask about my plates (which I have still not received), and my warranty (which they NEVER sent in to the private third party that was covering my vehicle!), Rudy acted like he was completely surprised that the car was a lemon.
It is completely irresponsible to do this to people; Ash Auto Sales is egregiously risking customers' safety and they apparently have the worst work ethic in the world, because when I tried to file a claim regarding the transmission, the warranty company NEVER HEARD OF ME. And when they said that they probably wouldn't accept the contract that I ALREADY SIGNED AND PAID FOR, I asked them to send me a check. If I'm not receiving the warranty I dished out good money for, then I should at least receive a refund for the amount. Not surprisingly, the warranty company gave me the run-around and said that Ash Auto Sales was supposed to send them my money, which they had still not received.
BOTTOM LINE: Ash Auto Sales in Jersey City, NJ, is the biggest bunch of liars and conmen I have ever had the misfortune of being screwed over by. There's a special place in hell reserved for people who let children and families drive off in cars they know full well to be unsafe. DO NOT GIVE THEM YOUR BUSINESS unless you enjoy paying thousands of dollars for absolutely squat.