Ashley Furniture Complaint - Could Care Less About There Customers!!!!
PHOENIX, ARIZONA -- I bought a chair from them only to find the one I ended up with was NOTHING like the 2 identical chairs I sat in before buying this piece of junk. The seat is 6 inches higher in the front which makes it incredibly uncomfortable and my feet don't even touch the floor.
The bottom of the back of the chair has a strip of Velcro on it so when I rock back it touches the floor and sticks to the carpet. This in turn makes a wonderful "ripping" noise every time I rock. Who in the hell builds a chair like this?
And of course they refuse to do anything about it at all. All I want at this point is for someone to help me adjust the front of the seat down so it feels like the ones at the store. They won't even do this for me.
SHAME ON YOU ASHLEY FURNITURE. YOU MAKE ME SICK.
I will be filling complaints with everyone I can find starting bright and early tomorrow morning.