HCC Informative - Credit Card - Chase Credit Card

Review by mosesmoses on 2008-12-17
AMHERST -- How about this one? Chase credit cards added $79.00 to my credit card bill for "credit card upgrade". I did not authorize the charge.

When I called to complain, I was told not to pay the charge, and I would receive credit.

Next bill, the charge was still on the bill, along with a finance charge for not paying the unauthorized charge they said they would credit.
Comments:1 Replies - Latest reply on 2008-12-17
Posted by Anonymous on 2008-12-17:
This time, instead of just calling, submit your dispute in writing. There should be a section on the back of your statement that provides an address to send disputes.

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