Dormia Mattresses Complaint - Don't Buy From Dormia Under Any Conditions
FLORIDA -- My bed stopped working well before the first year of the warranty was up. They would not send a service man over to replace one of the motors & told me I'd have to purchase one from them for $99.00 & I'd have to install it. I vehemently complained to them on several occasions & finally they would ship me a new motor, but I'd still have to install it which was many weeks ago & still no new motor replacement. Do they think we are "brainless" consumers ?? Me "install it " ??? I initially had the same problem as another customer had when the bed first arrived. Shipped the wrong foundation. I think all us very disappointed customers should file a "class action lawsuit" against them for defaulting on their warranty & very poor service & lack of professionalism.
I want them to pick up the bed, but refunding all my funds @ the same time in a timely manner which is ~ asap ~ ???
Roy & Marites Reidy, Florida