DirecTV Inc Complaint - Use Anything But DirecTV, Inc.
WRIGHTWOOD, CALIFORNIA -- I am assuming that DirecTV is in trouble and trying to milk every last cent out of their current customers. When we moved into this house recently, the dish was on the north side of the house pointed to the roof of the second level of the house (facing to the south). Now that there is 3 feet of snow of the roof, we are not getting a signal. We are now on our second hour of a discussion with no customer service trying to get them to take responsibility for not installing the dish correctly. It should have been installed on the south side of the house under the awning.
Now we are trying to cancel our service and they are doing everything to say that our contract is longer than it really is. So they don't want to fix the problem, they just want to force you to stick with their lousy service.
I would be really surprised if this company isn't the next company sitting in front of Congress asking for a bailout because of their greedy and unethical ways.