Jet's Pizza Informative - Never Received - Pizza Delivery

Review by really hungry on 2008-12-17
WEST LANSING, MICHIGAN -- At the current time I have been waiting for 79 hours and 35 minutes for my pizza! Three of us at work ordered a pizza to be delivered Saturday night at 10:20. I stood out in the sleet, approx. 24 degrees for forty min. made two calls asking where my pizza was. The only response I got was "He should have been there he left a long time ago." At 10:50 the driver called me to confirm my location (a specific building at our factory) only to find out that he was told an incorrect location. He said I could have my pizza for half off. I said fine and he would need to hurry I had to be inside ready to word in five minutes and three of us did not eat any lunch. I waited another 7min. and no one ever showed up. Myself and one of the other co-workers have made approx. 11 phone calls to the store. Each time being told that the owner is not in, has not been in and they will leave a message for him to call.

This could have been easily resolved by bringing us the pizza we ordered for no charge. But that has not been mentioned yet, just that the owner will need to hear the drivers story and see what happened. It is now 4:55 on Wednesday. TERRIBLE MANAGEMENT AND CUSTOMER SERVICE!!
Comments:5 Replies - Latest reply on 2010-10-15
Posted by Anonymous on 2008-12-17:
that's funny....
we don't have Jet pizza where I live,but if we did I wouldn't order for delivery...

Posted by B. on 2008-12-17:
Youv'e been waiting over 3 days! you must be pretty darn hungery by now.
Posted by Anonymous on 2008-12-17:
I hope you didn't pay for this pizza up front??

If you didn't pay for it, at this point I wouldn't bother...it's not worth the headache to you, they obviously couldn't care less.
Posted by Starlord on 2008-12-18:
We just braved six inches of freezy skid stuff to go to Papa Murphy's for a Cowboy Pizza and a Pepperoni Pizza. The only thing missing in our home tonight was a fireplace and a bottle of good wine. It don't get no better than Papa Murphy's.
Posted by AmandaB1979 on 2010-10-15:
yea we stopped eating at Jets..after my husband had moldy bread...from the sub he ordered. And this was at their S. Penn location in Lansing.

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