Kay Jewelry Complaint - Unpleased Customer
FLOWOOD, MISSISSIPPI -- I was given a diamond bracelet for my 2007 Christmas gift. A few months later a diamond fell out, so I took it back to Kays and had it replaced no problem. I got it back and another 3 or 4 months go by and another diamond fell out. I talked to the manager and he said that he could replace it and if it happens again, he will replace it. Now its a few months later and the third diamond has fallen out and they want replace the entire bracelet.
I am very angry at this point and will contact their home office to settle this. I will probably never shop at this company again.
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