Ashley Furniture Complaint - Torn Cushions
PLATTSBURGH, NEW YORK -- I purchased a leather sofa and loveseat in Sept 2007. I chose to have the furniture delivered Nov 30,2007. On Sept 8,2008 our cushions were ripping, due to the metal mechanism of the recliners. Ashley furniture repaired the sofa and within 2 weeks it once again was tearing. When they returned the loveseat it was dirty and the cushions were FLAT as pancakes. I immediately called Ashley and spoke with Will the owners son. I bet you can guess the results!!!! The owner himself called on Monday his response was a clear cut case of FURNITURE ABUSE!!!! We have no children are a professional working couple out of the house 5 days a week 12 hours a day.
So buyers beware if purchase anything from ASHLEY do not use it or it will be FURNITURE ABUSE! I advise everyone to take photo's and document everything and go to the ATTORNEY GENERAL. I AM. GOOD LUCK EVERYONE.
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