Paytell Communications Informative - Hoodwinked Again - Correctional Institution Prepaid Service
To whom it may or may not concern,
Beware of the prepaid accounts with Paytell correctional services. I prepaid did fine, then boom my account comes up saying I owe 342.63.The reason when I call is they made a mistake and added this much money to this acct, and I was liable for this mistake the worse service I have ever seen with any co. I have dealt with since I became of age. No live person to discuss this with, but automated, so I had to cancel my debit card and get another!So then they could not take any money to pay this trumped up charge. When I did speak to someone I was put on hold for 2 hours for them to come back and say their atty. Said I had to pay. They were only supposed to add money when it got down to 25 dollars. It is a racket between the jail at newton county has going with Paytell!