Federal Express Corporation Complaint - FedEx 2 Day Service - Not What It's Name Implies
LAFAYETTE, LOUISIANA -- On Sunday, December 14, I ordered 2 gigs of RAM for my computer. On Tuesday December 16, the supplier confirmed that the item was given to FedEx. The ETA is December 18. They gave me a tracking number and at 7:52 PM the package left Boise, Idaho. On December 17 the item arrives at Memphis, Tennessee to be shipped to my state (Louisiana). December 18 passes, no tracking information is given, and on December 19 I am told that at 4:00am on December 18 the package left Tennessee, and had arrived in Lafayette LA at 7:24am. At 10:30am my package is on the vehicle to be delivered. The whole day passes, and my package never comes. At 8:20pm I check the status and it is now at the local FedEx facility!! What is this?! My package doesn't want to take a ride in the truck, I want it to be DELIVERED! And that whole day I saw three FedEx trucks total and apparently none made it to my house. This has been the worst shipping experience I've ever encountered and I highly doubt that I will get the package over the weekend and I will probably have to wait until at least Monday until my package is delivered.
What a disappointment - first the "2 Day" service changes into 7 day service and there is little to no tracking updates. Thank you very much FedEx.