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First Franklin Loan Services Complaint - Have No Heart - Home Loan
Home Loan - Complaint
PITTSBURGH, PENNSYLVANIA -- I have two loans with First Franklin and I pay my loans by quick collect and I found out that my home will be foreclosure on the 6th of next month. First Franklin did not send me any mail to inform me of this matter. I found out that the store where I was doing the quick collect was using the same account number for both loans and all the money was going to the same account number no matter the amount was for the larger or smaller loan. This have going on for three month for the large loan. When I called them in August I was told that the small loan was paid up for a year. I ask how? Because I did not do it. See First Franklin saw that all this money was going into that small account and they saw that some of the amounts was the amount of the large loan. They should have call me and ask why I was paying so much money in the small loan and nothing into the large loan.
Now I can't get First Franklin to put the money into the right account and now they are going to foreclose on my home next month.
Now I can't get First Franklin to put the money into the right account and now they are going to foreclose on my home next month.
Comments:
Posted by jktshff1 on 2008-12-20:
You should probably contact an attorney. It seems as if you are in pretty deep.
The issue would be between you and quick collect (not sure what that is). Do you not get a statement? It is up to you to insure that the money is going to the right place.
The issue would be between you and quick collect (not sure what that is). Do you not get a statement? It is up to you to insure that the money is going to the right place.
Posted by spiderman2 on 2008-12-20:
I'm not sure what a quick collect is either...it sounds like a debt consolidate place maybe? Anyway, how is the bank supposed to know your intent. They probably figured you were paying off the smaller loand and your intent was to let your house go into forclosure. Lots of people do that. I think you are expecting a lot of the bank to keep better track of your loan than you did.
Posted by *Brenda* on 2008-12-20:
Quick Collect is a service provided by Western Union I think.
Posted by smarterthanyou on 2008-12-20:
quick collect is a way to make payments, knowing the status of your loan is on you buddy, pay attention next time?
Posted by Ponie on 2008-12-20:
I can't imagine someone ignoring a home loan since August to where it's in foreclosure for the 6th of next month! One of the first things I make sure is handled is my rent payment each month. I wonder if we're getting the whole story here?
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