Dell Computer Corporation Complaint - Don't Buy Dell - Delivery / Cancellation
I went on Dells website that promised delivery by Christmas on a laptop. When the order processed it had a ship date of 1-2-09. I found the exact computer at best buy and bought it, thinking I would just cancel the order. It had not as yet been built, shipped or billed to my credit card, however after talking to 5 supervisors in very broken English I was advised there was nothing anyone could do and I would have to accept delivery and send it back. I would also be charged a 15% restocking fee.
Bottom line with all these Americans out of work and all these companies going bankrupt, why are we supporting a company that doesn't care by using cheap foreign labor instead of Americans that need to work and can speak English.