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Thomasville Flooring Complaint - Poor Quality Flooring Can't Hold Up To Normal Wear - Walnut Engineered Hardwood Flooring
Walnut Engineered Hardwood Flooring - Complaint
GREENVILLE, SOUTH CAROLINA -- We installed 1200 sq ft of Walnut Thomasville engineered hardwood flooring a year ago and it has been a thorn in our side ever since. The Walnut finish is beautiful, but will not stay clean. We don’t even have any children. They smear/smudge, footprints and shoeprints show. Bona Hardwood Floor spray cleaner (recommended by Thomasville) seems to work best, but still requires cleaning twice a week or more.
We trusted Thomasville's reputation for quality products, but are greatly disappointed. We have no choice but to tolerate and do back-braking cleaning, until we can afford to do something else.
We trusted Thomasville's reputation for quality products, but are greatly disappointed. We have no choice but to tolerate and do back-braking cleaning, until we can afford to do something else.
Comments:
Posted by czgarcia on 2012-09-16:
I find it funny that Thomasville floors recommends using Bona cleaner, when they make their own cleaner. I shouldn't be surprised, though, because I used their cleaner for the first time on my wood floors and it left a waxy feeling residue (leaves no residue it says) and I had to go back over it a couple of times to get rid of it, with my BONA cleaner. Horrible product.
Posted by Janet P on 2013-02-15:
We had Thomasville Jatoba installed 2 years ago. I hate it. Looks beautiful when it is clean but that isn't long. Constantly needs mopping. I also have large gaps between planks. Thomasville and Home Depot sent an inspector and of course they blamed the installer. I hired him privately. He came back and redid the entire lower floor where this was installed. Gaps reoccured. needless to say I won't have it installed in upstairs rooms which was the plan. This product should never be sold where hot and cold weather are the alternating climate.
I have noticed this product was removed from my local Home Depot. Interesting.
I have noticed this product was removed from my local Home Depot. Interesting.
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