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Gexa Energy Complaint - Gexa Will Screw You Every Time - Electrical Service
Electrical Service - Complaint
TEXAS -- Gexa raises their rates the max allowed by law after the intro rate they use to get you to sign up. My rates were increased 24% per month for three months and Gexa billed me at 20 cents per kwh after they were notified I was changing providers.
Be careful with this company, they are very unethically in their rate practices.
Be careful with this company, they are very unethically in their rate practices.
Comments:
Posted by tnchuck100 on 2008-12-21:
I have seen many complaints about electric billing from Texas. It seems the deregulation has really hurt the Texans.
There in one issue you should be aware of when choosing an electric utility. You are only selecting the company who sends you the bill. The utility that actually supplies the electricity to your meter does not change.
There in one issue you should be aware of when choosing an electric utility. You are only selecting the company who sends you the bill. The utility that actually supplies the electricity to your meter does not change.
Posted by Handyman22 on 2009-01-14:
I received the a bill at the highest rate for electricity from Gexa following Hurrican Ike that I have ever received. Worse still, natural gas prices have been coming down since June 2008 and are at a 5 year low when Gexa charged me their highest rate. I know why too - see www.gexa-gouges.com I am completely pissed off. How can a company become part of our community gouging customers like this? See www.gexa-gouges.com I have spent several days researching and I do not see any reason why Gexa is not subject to gouging laws like any other retail company. In particular, Gov Perry made it clear that gouging would not be tollerated in counties declaired disasters. I live in Harris county and got gouged by Gexa. My Nov bill last year about $445. This year, same company, just under $1000. I'm so mad I decided to make it my cause. See www.gexa-gouges.com
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