DHL Complaint - DHL is an EXCELLENT Delivery Courier
NIAGARA FALLS, NEW YORK -- Everyone here is making all these bad reviews about DHL and how horrible they are and how they should be out of business, to start DHL is owned by the LARGEST courier company in the world and will never go out of business, in the Forbes 500 list they are 4th on the list!
Every company has its down falls, but in Canada alone DHL will Pick up and Deliver over 100,000 packages a day!
Most of the reasons that the people on this website are complaining about is because they don't listen, I work for DHL in Customer Service and witness customers everyday hearing what they want to hear not the facts, If you live in an APT and there is no Buzz code than it is a BAD ADD! If you can't get in without it what makes you think our drivers can???
DHL is an excellent company, not only to work for but as well to ship with! 95% of packages are delivered correctly, no company is perfect, but the facts that people are posting on this site are false, and half the time when someone posts the scans up I can see immediately what the problem is and know immediately that they either didn't call in or they didn't listen, calling into a customer service line and losing your @#$% and yelling and screaming doesn't do any good, not only do they not want to help you but it makes YOU look like FOOL!
On a closing note I highly recommend DHL! For those of you that hate DHL get over it, were not going anywhere!!!!
A little known fact both Purlolator and UPS use DHL as there International Courier, so really when you ship with them its DHL doing all the work.