Alliance Home Warranty Complaint - Slow Response To Warranty Claim, Indifference Inept Responses
SALT LAKE CITY, UTAH -- We have numerous rentals and carry home warranty coverage. Alliance Home Warranty is very slow in responding and appears to select the most inept contractors that are not concerned one iota about inconveniencing the renter and landlord. An order was placed with Alliance on Thursday, December 11, 2008 for furnace repair. Only through continual calling has a response been provided. As of Monday, December 22,2008 there has been no furnace replacement scheduled even though Alliance's representative stated on the order that it is an emergency due to the weather is below freezing and no heat is in the duplex. I will never recommend this company for any type of coverage.
Everyone beware of the tactics of Alliance; this is not the first time that I have had issue with this company. They go out of their way to either deny the claim or minimally accept any repair/replacement costs.