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RCA Complaint - TV Not Working 13 Months After Purchase - 37" RCA LCD HDTV
37" RCA LCD HDTV - Complaint
NEW YORK -- Tv was purchased at Wal-mart June 2007 and I had problems within first year and TV now (July 2008) needs a power supply that will be a $400 repair. Repair shop contacted RCA because part was unavailable everywhere else and RCA said it would do A global search and notify repair shop if part could be found within 48 hours. One week later I called repair shop and they were still waiting. I called RCA and they told me they found a part and I needed to call the repair shop to give them the phone # of supplier.
Very bad customer service, not enough space to vent about all calls with RCA but would not recommend or ever purchase another RCA product.
Very bad customer service, not enough space to vent about all calls with RCA but would not recommend or ever purchase another RCA product.
Comments:
Posted by Slimjim on 2008-12-23:
RCA TVs are krap these days. Remember when the US made front running electronics and Zenith and RCA were top shelf sets?
Posted by harebear on 2009-08-07:
Agree completely. They stonewall cuatomers and they do not care
Posted by BokiBean on 2009-08-07:
Isn't that terrible? RCA used to be a great name.
Sorry about your tv. Helpful review.
Sorry about your tv. Helpful review.
Posted by harebear on 2009-08-07:
Agree completely. They stonewall cuatomers and they do not care
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