J.C. Penney Company, Inc. Complaint - Rude Associate - Associate Behavior
ELKHART, INDIANA -- My husband and I shop at the Elkhart store at least once or twice a week. We were at the store on Monday December 22, shopping for some last minute gifts. We were looking at some mens slippers when all of a sudden we heard a man start yelling. We walked around the display and there was this man (found out his name is Lowell yelling at this lady (I believe she is a stocker because she has helped us before find some young men shirts. He was yelling at her with his finger point only inches from her face. We heard him say I hate you, you are bossy, and I don't like that, I hate you. She replied "I was only getting the customer help, they asked if I worked there and she said yes, but I'm unable to help you at the register, I will go get someone to help you, and I just went to find someone, and I found you. I'm sorry if you felt that way, but he kept on yelling. He then made a comment go ahead and tell (Sheila or Shelly) I don't care, and she replied "no I'm not that way, I'm sorry you feel that way. He was so loud that other people stopped and turned around and started watching.
This young lady looked up and saw all of us staring at them and her face got so red, I think she was about ready to cry. This man should have never done this in front of customers, and I feel he was in the wrong. We left the area and was approached by him two different times while we were shopping about signing up for a credit card when we had told him no several times. This is when he was in the jewelry section. We walked to leave the store in the mens department and there were three people at his register waiting to be checked out and he was wondering around trying to get credit applications, those people went to another register. So I could see this happening. This guy owes this lady an apology, and who ever Sheila or Shelly is they need to talk to him about this. there is a time and a place for this. I will never again have him wait on me or my husband again.
The other people watching also couldn't believe it. He was loud and rude, pointing his finger only inches from her face. Where is his holiday spirit? I hope he didn't ruin her holiday spirit.