Woodforest National Bank Compliment - Customer Service
TEAGUE, TEXAS -- I have been with WoodForest Bank since 2004. I have had, in that time, two problems. These were simply resolved quickly and politely. The ladies who work in my local branch in Walmart in Mexia, TX do a fantastic job, and always with a smile on their faces. I went to them while driving an 18 wheeler all over Texas. Your deposits are immediately available, in most cases. While I don't like the ATM fees or ATM card annual fee they seem to be a worthwhile trade for extended hours and friendly people. I have other accounts with other financial institutions and I am not part of the "second chance" program, but from a business standpoint it is a good idea.
All in all the bank does a good job, and the online banking portion is super. Stop in and see a branch employee and get some info for your self.