Horizon Complaint - Worthless Information
SEATTLE, WASHINGTON -- Flew into Seattle on the 22nd of December. Various flights I tried the day before and the day of travel were cancelled and my large bag did not arrive with me. I then proceeded to the Property Department and they gave me a slip with a file locator number and a number to call and email. The number is always busy and the email address sea. baggage@Alaskaair comes up with a message the email address may have changed.
Unbelievable that information was given to me that is worthless and my bag with various Christmas presents is still missing.