Walmart.com Complaint - Bad Service
On Nov. 26th I went on line to order a set of stools to go with a kitchen island my husband made my daughter-in-law for Christmas. My local store would receive them in 7 to 10 business days. I thought it was great that I could order them ship-to-store without any shipping cost. On Nov. 30th my bank account was charged. On Dec. 2nd tracking had them at the shipping facility. On Dec. 16th I received an e-mail that delivery was delayed, but they couldn't tell me when. I sent an e-mail but got no response. I tried calling but could not talk to a human. Today, Dec. 28th I finally found how to contact a live person. They couldn't tell me anything about my order. I cancelled.
In all the years I've ordered things on line I've never had such poor service. I buy 90% of my Christmas gifts on line. 0% will be ordered or bought from Walmart in the future... store, or on line. Thank Heavens they just opened a Target near by.
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