Magellan GPS Complaint - Magellan GPS Customer Service
DO NOT BUY THE MAP UPDATES FOR MAGELLAN PRODUCTS. Better yet stay far away from this Co.
I purchased the $75 update and the software crashed my first unit. It took almost a month of phone calls for them to admit that Magellan has the same problem. I asked for a credit to send back the software but they said I opened it. Where is the quality control. Why do they send out software that does not work. They sent me two more units which I updated with a tech support representative and all units were damaged. After three months of begging for help I got nowhere. They refused to give me a credit or update it for me but they know there is a problem. So, stay away. I asked to speak with a manager but I was told the management does not speak to customers. Stay away from these thieves.
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