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AHS Home Warranty Complaint - Plumbing Work Not Covered

Review by Mother of twins on 2008-12-29
HOUSTON, TEXAS -- I had AHS Home Warranty provided by the bank that sold me the house. I called them because the master bedroom upstairs was leaking water from the shower to the kitchen roof. It was a lot of water coming from the kitchen window. The plumber arrived, and since I had couple of leaks on the toilets; I included all those issues in the call (which I am glad I did if not the $60 dollars for them to show up was going to be worthless). The warranty did not cover the leak at all. We were told that since it was a bad plumbing work performed, we were not covered by the warranty. I bought this house as a foreclosure, and the bad job was done by another plumber previously contracted by the owners at that time.

My husband tore off the walls, and replaced all those pipes with new pipes, new walls and paint. His job was good for couple of months, but we are now having the issue again since September 2008.
Comments:1 Replies - Latest reply on 2009-07-11
Posted by chris las vegas on 2009-07-11:
contact the Better Business Bureau. AHS doesn't want the ding so they'll settle the claim with you. I received full payment after they had denied the claim completely. Get your own estimates to prove their diagnosis is bogus. It works!

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