Sanyo Manufacturing Corp
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Sanyo Manufacturing Corp
A DVD is stuck and I can't get it out. What can I do?
TUCSON, ARIZONA -- I put a DVD in and now I can't get it out. The on button stays on but the open/close button will not respond nor can I turn off the power button.
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Posted by lobo65 on 2008-12-29:
Try unplugging it, and plugging it back in. Many times that will re-set the player, so you will be able to eject the DVD.
Posted by Sparticus on 2008-12-29:
Sometimes there is a little pin-hole that can be used to manually eject the disc. Look for something like a small hole around where you insert the disc(s).
What model number do you have?
Posted by Anonymous on 2008-12-29:
By following the instruction given by lobo65 you will also need to hold down the eject button while putting the power plug back in. You may have to repeat the procedure a few times. If that doesn't work then there does not seem to be another solution.
Posted by GenuineNerd on 2008-12-29:
If the unit is out of warranty, you might want to remove the top cover and manually remove the DVD. Sometimes a DVD or CD will not seat properly in the tray because the drawer was closed before the disc was properly put in. I had to take the top cover off of an old Apex DVD player to remove a DVD that didn't go in properly. However, once I got it out, I had to throw out the DVD because it got badly scratched. Another time I had to remove a DVD drive from a friend's computer, and remove the top cover, to manually remove a stuck CD-Rom. Once I got the disc out and put everything back together, it worked perfectly.
Posted by Ruth Jane on 2009-01-29:
I was able to take the DVD apart and I retrieved the disc. The DVD player works on all but the library DVD's that I checked out. Maybe the printing on the disc does something to it or the disc has been handled too many times.
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