FWM Complaint - Acai Berry Scam -- Buyer Beware!
TOLEDO, OHIO -- So much for "free" trials. I was billed $3.95 for delivery but never received the product. Then today while assessing my online credit card information, I realized they charged me $87.13 for product I did not authorize. I have called the customer service provider company at: 954-699-0814 to cancel future orders and to process a refund which will supposedly take 7-10 days to process. I explained that this completely unacceptable since this purchase was unauthorized and my trust for their efficacy has been violated. I explained that this kind of business practice is unethical and that it appears they are involved in a considerable class action suit being filed against them. I've done some additional research on the phone number used when charging my card and found out that the attorney general's office may also be involved with investigating this company. I have issued a complaint with my credit card company and had my credit card canceled. I will receive my new credit card in the next 5-7 days. Do all you can to protect yourself! Be swift in taking action because the longer you wait the more difficult it will be to recuperate your losses! I have learned my lesson the hard way.
In the past, I chose to register my information with PayPal so that I am kept sheltered from this consumer abuse. From here on out, I will not purchase from anyone who does not use the secured PayPal Payment service.