SkullCandy Complaint - Terrible Customer Service
I ordered headphones for my son for Christmas on December 10th. I called on December 22 because I still had not received them. They said there was a mix up with all the orders placed on December 10th and all of them had to be hand placed. They said they had been sent 2 day express on December 18th and I will get them before Christmas. Well it is December 29th...still no headphones. I tried calling customer service today, I was on hold for 20 minutes. Gave up. Sent an email, no response yet. I can see things happening beyond their control. But they should keep customers updated with problems.
Now I'm wondering if I'm ever going to get these headphones.