Alamo Complaint - Bait And Switch - Email Rental Rate
PHOENIX, ARIZONA -- Received an email today (30 Dec 2008) advertising "last minute deals" for car rentals between Dec 30 2008 and Jan 13 2009.
Tried to reserve a car for the period 12-16 Jan 2009, but the car was unavailable at the email advertised price. The new price quoted was almost 65% higher than the email price.
Contacted customer assistance and was told they had cars available, just not at the email price.
Clearly, to me, a "come on" that is beneath a otherwise reputable company like Alamo.
Why advertise a price when there is no intention of honoring it? Will think twice about doing further business with them.